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Suggestions · Open

Add ;help and ;helplist commands to call staff

· · 4 votes · 4 comments

Hello! It would be great to have a simple staff call system in HD Admin V2 with two commands (usable with ; or !):

Inside the ;helplist window, staff should have simple options to handle a request (like teleporting to the player) and close/dismiss it once they have helped them. This would make answering player calls much more organized. Thanks!

Comments

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Add on; optional webhook to send a message to discord for example and ping a role?

· · in reply to Ollieg3

Thanks for the idea! Personally I'd mainly want it in-game, though having an optional Discord webhook setting for when no staff is online could be cool too.

Team ·

Personally I'd say this would be viable if the game grows, as it might affect traffic of the bot which I'm a bit unsure how it would affect it but ;helplist is a cool one. I like ;helplist as a Team member as I personally sometimes use the game instead of the website to answer help requests. A mod call command, again, I am unsure how viable it'd generally be. But cool ideas nonetheless!

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Or maybe an ui for mod call which acts like that or something like tickets